Orders are prepared & ready to ship within 4-6 business days. If needed sooner, please reach out with a request.

USPS Priority Mail is typically 1-3 business days. All carriers are experiencing delays this year, so we recommend planning ahead & anticipating surprises.

Please contact me directly for any instances of damaged or lost packages & I will make it right. Reports of damaged goods need to be made within 7 days of receiving & I do request photographic proof.

If the shipping address needs to be changed and the package has not yet left the studio, I am happy to make any changes. If the package has been shipped and the address was entered incorrectly, a new label will need to be created & the full shipping costs are the responsibility of the buyer.

My candles are made of four ingredients: pure soy wax harvested from US crops grown without the use of pesticide, phthalate-free fragrances, essential oils and a cotton core wick.

The burn time of our standard 7 ounce candle is 45 hours.

I recommend trimming the wick inbetween burns, when the wax is solid, to prolong the life & minimize soot. To do this, simply tap the unlit wick with a match and let the excess crumble & fall away. This will shorten the wick to the perfect burning length (roughly 1/4").

Absolutely! I love creating custom products for my clients - be it wedding favors, client gifts or branded collaborations. Additionally, I can refill your empty containers. Please reach out with any requests!

All sales are final. Should anything be wrong or damaged when your order arrives, please reach out within 7 business days. Click here to see the full return/refund policy.

Absolutely! If you are a retailer intrerested in carrying Lost Sage products, please visit my wholesale page.

My studio is based in Helena, MT.

Not at this time! I can be found in the wild at local & regional art shows and my products can be found at my partnering retailers.